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Apply for Attendance Allowance

BETA This is a new service – your feedback (opens in a new tab) will help us to improve it.

Accessibility statement for Apply for Attendance Allowance

This accessibility statement applies to the Apply for Attendance Allowance service.

Using this service

This service is run by the Department for Work and Pensions (DWP). We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate all of the service using a keyboard or speech recognition software
  • listen to most of the service using a screen reader

We’ve also made the service text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems that are not listed on this page, or think we're not meeting accessibility requirements, you can:

As part of providing this service, we may need to send you messages or documents.

We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example, large print, audio recording or braille.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you're not happy with how we respond to your complaint, contact the:

Technical information about this service’s accessibility

DWP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 16 February 2024. It was last reviewed on 12 July 2024.

This service was last tested on 24 January 2024 against the WCAG 2.2 AA using both automated and manual testing. The tests were carried out by DWP.